Privacy Policy

Last updated: July 19, 2026

Welcome to AskEditor ("Company", "we", "us", "our"). AskEditor is an AI-powered platform for creating, editing, and publishing video and marketing content. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. If you have any questions or concerns about this policy or our practices, please contact us at support@askeditor.com.

1. What Information Do We Collect?

Personal Information You Provide to Us

In Short: We collect personal information that you provide to us when you create an account and use the Service.

Examples of personal information we collect include: names, email addresses, and contact details; usernames, passwords, and account preferences; and billing information. Payments are handled by our payment processor, and we do not store your full card details on our servers.

Content You Provide to Us

In Short: We collect and process the content and materials you upload or create in order to provide the Service.

To use AskEditor, you provide content and materials that we process to create and edit your projects. This may include videos, images, audio, text and prompts, brand and product information, and website or reference links you choose to share. We process this content to operate the features you use, generate your results, and store your projects so you can return to them.

Information Collected Automatically

In Short: Some information, such as your IP address and usage data, is collected automatically when you use our Website or App.

This may include device and usage information, such as your operating system, browser type, IP address, language preferences, general location (such as country), and how you interact with the Service. This information is used for analytics, troubleshooting, and to maintain the security of our Website and App.

2. How Do We Use Your Information?

In Short: We process your information to provide and improve the Service, based on legitimate business interests, contractual necessity, legal obligations, and/or your consent.

We use the information we collect to:

Provide, operate, and maintain the Service, including creating, editing, generating, storing, and exporting your content and projects.
Power AI-assisted features you choose to use (see Section 3).
Process payments, manage subscriptions, and prevent fraud and abuse.
Communicate with you about your account, respond to support requests, and send service and product update emails.
Analyze usage to understand, secure, and improve the Service.
Comply with our legal obligations and enforce our terms.

Connected Accounts and Publishing

Our Service lets you connect third-party accounts, such as YouTube and other social media platforms, so you can publish or schedule the content you create directly to those platforms. When you connect an account, we access only the information and permissions needed to do this, and we act on your behalf and at your direction. You can disconnect any connected account at any time through your account settings or through the relevant platform's own security settings.

YouTube Data

In Short: If you connect YouTube, we access and process your YouTube data to provide the features you request, such as publishing your videos and showing insights about your channel.

When you connect your YouTube account to our Service, we may collect and process data from your YouTube account, including but not limited to:

View counts, subscriber counts, and other statistical data about your videos.
Tags and keywords associated with your videos.
Analytics data such as watch time, audience retention, and engagement metrics.

We request the following permissions:

View your YouTube account: This allows us to access and analyze your YouTube data. (https://www.googleapis.com/auth/youtube.readonly)
Manage your YouTube videos: This allows us to upload videos you create in our editor directly to your YouTube channel on your behalf. (https://www.googleapis.com/auth/youtube.upload)

Disclosure: AskEditor's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Revoking Access: You can disconnect your YouTube account and revoke our access at any time through your Profile Settings in AskEditor, or directly through your Google Account permissions.

Email Communications

In Short: We send you essential service emails. We may also send you occasional product updates, which you can opt out of at any time.

Service emails: When you create an account or use AskEditor, we send transactional emails required to operate the Service, for example, email verification, password resets, billing receipts, and notifications about activity on your projects (such as comment replies and mentions). These emails are part of the Service itself and are not optional while your account is active. You can manage some categories of activity notifications via your account settings.

Product update emails: From time to time we may send you product updates about new features, improvements, and tips for getting more out of AskEditor. We send these on the basis of our legitimate interest in keeping users of our Service informed about the product they use, and in reliance on the "soft opt-in" for direct marketing under Regulation 22 of the UK Privacy and Electronic Communications Regulations (PECR). You can opt out of product update emails at any time, with no effect on your account or your ability to use the Service, in either of two ways:

Click the Unsubscribe link at the bottom of any product update email.
Toggle off Product update emails in your account settings.

We will never share your email address with third parties for their own marketing purposes. Product update emails are sent through our email delivery provider, which processes your email and basic profile data on our behalf solely to send these messages.

3. How We Use AI and Third-Party AI Providers

In Short: We use trusted third-party AI providers to power our creative features. We share only what is needed to perform the task you requested, and we do not use your content to train our own models.

To generate and edit video, images, audio, voiceovers, and written content, AskEditor relies on third-party artificial intelligence and machine-learning service providers. When you use an AI-powered feature, the inputs needed for that specific task, for example a prompt you write, a clip or image you want transformed, or text to be turned into speech, are processed by these providers on our behalf so we can return your result.

We share only the data reasonably necessary to perform the task you requested.
We do not use your uploaded content to train our own AI models.
We engage our AI providers to process your content solely to perform the requested task on our behalf, not for their own independent purposes.
We may update the specific providers and technologies we use over time as the field evolves. A current list of the categories of service providers we rely on is available on request.

4. Will Your Information Be Shared With Anyone?

In Short: We only share information with your consent, to comply with laws, to provide the Service, to protect rights, or to fulfill business obligations.

We may share your information in the following situations:

Third-Party Service Providers

We share information with third-party service providers who perform services on our behalf. These providers only have access to the information needed to perform their tasks and are obligated to protect it. The categories of providers we use include:

Payment processing: Our payment processor handles all payment transactions and billing information. We do not store your full card details on our servers.
AI and content generation: Third-party AI and machine-learning providers process content to power our creative features, as described in Section 3.
Authentication: Sign-in providers help us securely authenticate you when you log in.
Cloud infrastructure: We use secure cloud storage, database, hosting, and content-delivery providers to store your media and project data and to deliver the Service to you.
Analytics and communications: Analytics and email-delivery providers help us understand usage, improve the Service, and communicate with you.
Publishing platforms: When you choose to publish or schedule content, we share that content with the third-party platforms you connect, at your direction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), including to meet national security or law enforcement requirements.

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred to the acquiring entity.

We Do Not Sell Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. All data sharing is solely for the purpose of providing and improving our Service.

5. Do We Use Cookies and Other Tracking Technologies?

In Short: We use cookies and similar technologies to run the Service, remember your preferences, and understand and improve how it is used.

We use cookies and similar tracking technologies to access or store information. Cookies are small text files placed on your device to collect standard internet log information and usage information.

Types of Technologies We Use

Essential cookies: Required for the Service to function, including authentication, session management, and security. You cannot opt out of these, as they are necessary for the Service to work.
Preference cookies: Remember your settings and preferences (such as language and display preferences) to provide a personalized experience.
Analytics and product improvement: We use analytics tools to understand how the Service is used so we can improve it. This may include product analytics that associate usage with your account, and session replay tools that record interactions with our interface (such as clicks and navigation) to help us diagnose issues and improve usability. We configure these tools to avoid capturing sensitive input where reasonably possible.
Local storage: We use browser local storage and IndexedDB to store media files locally for better performance and access to your projects.

How to Control Cookies

You can control and manage cookies in your browser settings. Please note that removing or blocking cookies may impact your experience and some features may no longer be fully functional. Most browsers allow you to view and delete cookies, block third-party cookies, block all cookies from specific sites, and delete all cookies when you close your browser.

6. How Do We Handle Your Social Logins?

In Short: If you register or log in using a third-party account, we may receive certain profile information, which we use to construct your profile.

When you log in through a third-party account such as Google, we receive information from your profile, including your email address, profile picture, and any other information you choose to share with us. We use this information to authenticate your identity and to provide you with personalized services.

7. Is Your Information Transferred Internationally?

In Short: We may transfer, store, and process your information in countries other than your own, including the United States and other countries where our service providers operate.

Our servers and service providers are located in multiple countries, including the United States. If you are accessing our Service from outside these countries, please be aware that your information, including content you upload, may be transferred to, stored, and processed in countries where we and our service providers operate. These countries may have data protection laws that differ from the laws of your country. We take appropriate steps to require that your personal information remains protected in accordance with this Privacy Policy.

Safeguards for International Transfers

Standard Contractual Clauses: Where required, we rely on Standard Contractual Clauses approved by the European Commission for transfers of personal data to third countries.
Service provider compliance: We seek to work with providers that maintain recognized security and compliance standards.
Data encryption: Data transfers are encrypted in transit using industry-standard TLS/SSL encryption.

By using our Service, you acknowledge and consent to the transfer of your information to countries outside of your country of residence, which may have different data protection rules than your country.

8. What Is Our Stance on Third-Party Websites?

In Short: We are not responsible for the safety of information you share with third-party sites that are not affiliated with our Website or App.

Our Service may contain links to, or integrations with, third-party websites, applications, or services that are not owned or controlled by AskEditor, including social media and video platforms, authentication providers, and external resources.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. When you leave our Service, we encourage you to read the privacy policy and terms of service of every website you visit. We are not liable for any harm or damages related to transactions made in connection with third-party websites.

9. How Long Do We Keep Your Information?

In Short: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.

We retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. Different types of data are retained for different periods:

Retention Periods

Active accounts: We retain your account information and content for as long as your account remains active.
Deleted accounts: When you delete your account, we delete or anonymize your personal information within 90 days, unless we are required to retain it for legal or regulatory purposes.
Billing and transaction data: Retained for up to 7 years to comply with tax and financial regulations.
Analytics data: Usage analytics may be retained for up to 26 months, after which it is anonymized or deleted.
Backup data: Data in our backup systems is automatically deleted within 90 days of account deletion.
Legal holds: If required by law or legal process, we may retain certain information beyond these periods.

You have the right to request deletion of your personal information at any time by contacting us at support@askeditor.com or through your account settings.

10. How Do We Keep Your Information Safe?

In Short: We implement appropriate technical and organizational security measures to protect your personal information.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Security Measures We Implement

Encryption in transit: Data transmitted between your browser and our servers is encrypted using industry-standard TLS/SSL encryption (HTTPS).
Encryption at rest: Sensitive data stored in our databases is encrypted at rest.
Secure authentication: We use secure authentication mechanisms, and passwords (where applicable) are hashed using industry-standard algorithms.
Access controls: We implement role-based access controls so that only authorized personnel can access personal information.
Secure payment processing: Payments are processed by a PCI DSS compliant payment processor. We do not store full card information on our servers.
Data backup: We maintain regular backups to help prevent data loss.

Your Role in Security

While we take security seriously, you also play an important role: use a strong, unique password, keep your login credentials confidential, log out on shared or public computers, and report any suspicious activity or unauthorized access immediately.

If you have any questions about the security of your personal information, you can contact us at support@askeditor.com.

11. What Are Your Privacy Rights?

In Short: In some regions, you have rights that allow greater access to and control over your personal information.

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws, including the GDPR (European Union/UK) and the CCPA (California).

Your Rights Under GDPR (EU/UK Users)

If you are located in the European Economic Area or the United Kingdom, you have the following rights:

Right to access: Request a copy of the personal information we hold about you.
Right to rectification: Request correction of inaccurate or incomplete personal information.
Right to erasure ("right to be forgotten"): Request deletion of your personal information in certain circumstances.
Right to restrict processing: Request that we limit how we use your personal information.
Right to data portability: Receive your personal information in a structured, commonly used, machine-readable format.
Right to object: Object to processing of your personal information based on legitimate interests.
Right to withdraw consent: Where we process data based on consent, withdraw that consent at any time.
Right to lodge a complaint: Lodge a complaint with your local data protection supervisory authority.

Your Rights Under CCPA (California Users)

If you are a California resident, you have the following rights:

Right to know: Request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months.
Right to delete: Request deletion of your personal information, subject to certain exceptions.
Right to opt out of sale: While we do not sell personal information, you have the right to opt out if our practices ever change.
Right to non-discrimination: You have the right not to receive discriminatory treatment for exercising your rights.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: support@askeditor.com
Account settings: You can manage some preferences directly through your account dashboard.

Response time: We will respond to your request as soon as possible. We may ask you to verify your identity before processing your request.

Automated Decision-Making and Profiling

We do not make decisions based solely on automated processing, including profiling, that produce legal effects concerning you or similarly significantly affect you. Our creative features use AI to generate and edit content at your request; this is a tool you direct, not an automated decision made about you. If this ever changes, we will update this policy and provide any additional rights required by applicable law.

12. Controls for Do-Not-Track Features

In Short: We do not currently respond to DNT browser signals.

13. Do We Make Updates to This Policy?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws and to reflect changes to our Service.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this policy periodically.

14. Data Breach Notification

In Short: We will notify you promptly in the event of a data breach affecting your personal information.

In the event of a data breach that affects your personal information, we are committed to notifying you and relevant authorities in accordance with applicable laws.

Our Breach Response Process

Prompt notification: We will notify affected users without undue delay, and where required within 72 hours of becoming aware of a qualifying breach, as required by the GDPR and other applicable regulations.
Notification methods: We will contact you via the email registered to your account and/or display a prominent notice on our website.
Information provided: Our notification will include the nature of the breach, what data was affected, steps we are taking, and recommended actions you should take to protect yourself.
Authority notification: We will notify relevant data protection authorities as required by law.

If you have questions about our data security practices or believe your account may have been compromised, please contact us immediately at support@askeditor.com.

15. Children's Privacy

In Short: Our Service is not directed to children under 13, and we do not knowingly collect personal information from children.

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

Age Requirements

Minimum age: You must be at least 13 years old to use our Service.
Parental consent: If you are between 13 and 18 years old, you must have permission from your parent or legal guardian to use the Service.
COPPA compliance: We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect information from children under 13.

If We Learn We Have Collected Data from a Child

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible. If you believe we might have information from or about a child under 13, please contact us at support@askeditor.com.

16. California Privacy Rights

In Short: California residents have specific privacy rights under the CCPA.

If you are a California resident, California law provides you with specific rights regarding access to your personal information under the California Consumer Privacy Act (CCPA).

Categories of Personal Information We Collect

We collect the following categories of personal information:

Identifiers (name, email address, IP address)
Commercial information (subscription records, payment information)
Internet activity (interaction with our Service and analytics data)
Audio, visual, and similar content you upload or generate (videos, images, audio, projects)
Professional or employment-related information (if provided)

We Do Not Sell Personal Information

We have not sold and do not sell personal information. We do not sell personal information to third parties for monetary or other valuable consideration. In the preceding 12 months, we have not sold any personal information of California consumers.

Your California Privacy Rights

California residents have the right to:

Request disclosure: Request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months.
Request deletion: Request deletion of your personal information that we have collected.
Opt out of sale: While we do not sell personal information, you have the right to opt out if our practices change.
Non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, please contact us at support@askeditor.com. We will verify your identity before processing your request and respond as soon as possible.

17. Contact Information

In Short: Contact us if you have questions about this Privacy Policy or how we handle your personal information.

If you have questions or comments about this Privacy Policy or our privacy practices, please contact us at:

Data Controller

AskEditor

Privacy Contact

Email: support@askeditor.com

Response Time

We aim to respond to all privacy-related inquiries as soon as possible.